Stockperks 4+

So confused, after I submitted it goes back to the previous step instead of exits out or let me know to input another person if I have any. Since no instructions, I went back same step and info again and again, till the 3rd time I realized that was wrong but don’t know how to exit out, also not sure if you already something to identify I am the owner of my stocks ?

This app is terrible. Ten times more difficult to get credit on cruise than when sending direct to cruise line. Rejected my “credentials” over and over even though I verified them with financial institution twice. Takes 2 full business days to get a response each time. When I finally managed to submit a “manual” statement it was rejected because it didn’t show stock holding. It most certainly did if they’d bothered to look at the 2nd page. On 5th attempt, got accepted but now must wait up to 5 days for credit to register with cruise line! This is nothing but a scam to get people to give up on getting their deserved credit. I will be complaining to cruise line directly, since its impossible to talk to Stockperks.

Tried to submit my proof of stock ownership multiple times without success. Reached out to customer service through the app with no response for two days. contacted cruise line who gave me an email address (which also ended up at the same place my initial request for help went) I sent an email to this address and received a response stating, “we are working to fix it.“ There was an app update in the next day or two (which no one notified me about). I updated, and was able to submit my proof of ownership. I’m now under my recommended three weeks prior to sailing date to receive my perk, so I’m hoping your technology problem doesn’t affect my perk.